Inspiring travel is at the very heart of what we do… but how we do that is the creation of our inspiring team.
We believe that a holiday is much more than just flights and a comfy room. To us, travel should be an experience from the moment you first contact us; taking you on a journey that begins with that first call or Quick Enquiry, and only ends once you’ve returned back home with amazing stories to tell of your perfect holiday.
This kind of travel experience can only be shaped by taking on the very finest people, and therefore when it comes to recruiting, we only look for people with a genuine passion for travel.
What they get in return is to be part of an award-winning company who values them, takes their career progression seriously and provides a working environment that is inspiring, creative, fun, and deemed the best in the business.
Our Values
To provide our clients with the best service and to cultivate a productive and happy working environment for our team, we operate on three key guiding principles.
1 - We are respectful
Working with people is a huge part of what we do, and we know that doing it well means always treating our colleagues and clients with respect. To us this means making sure we are efficient, quick to respond and happy to help at all times.
2 - We take responsibility
In order to excel, it’s important to be dependable and responsible for our actions. So, the answer is never no, it is always yes, and how can we make it happen.
3 - We care
Most of all, at the Inspiring Travel Company we pride ourselves on caring. Our great attention to detail and positivity comes from a passion for travel and a genuine enjoyment of delivering incredible travel experiences.
Benefits
The Inspiring Travel Company Group have won awards for investing in their staff, from motivational coaching to leadership development but there are also many day-to-day benefits of being an employee at the Inspiring Travel Company. These include:
- A competitive salary, plus bonus package for sales staff
- A company enhanced contribution pension scheme
- The opportunity to travel (varies per role)
- Industry-leading 22 days of paid holiday per year, rising to 25 days after 3 years service
- Company subsidised city centre parking (subject to availability)
- Café and lunch area at Chester offices and outdoor garden for social events
- Air-conditioned offices
- Ongoing training with skills gained for life
- A 'lunch hour culture' where employees are encouraged to take their allocated breaks
- A job where you are part of a fun-loving, happy team
- Opportunity to give back and raise money for charity.
Our process is pretty simple; the path to getting hired requires you to complete one of our application forms. Once submitted, our HR Manager will conduct a telephone interview and then you will be invited to attend an interview at one of our offices.
How to apply
If you would like to become part of the best team and want a career where you are supported to reach your potential (and then some!) then please send your Curriculum Vitae and/or complete the online application form along with a covering letter, for the attention of our HR Manager - Paula Hodkinson.
You can do this by either:
- Post: ITC Travel Group, Bridgetown House, Lower Bridge Street, Chester, CH1 1RU
- Email: paulahodkinson@itc-uk.com
- Online: using the application form at the bottom of the web page for each career position
Please Note:
All email correspondence from the Inspiring Travel Company will come from email addresses with the suffix @itc-uk.com therefore please ignore any emails purporting to come from the Inspiring Travel Company that do not contain the suffix @itc-uk.com.
We hope we have inspired you and look forward to hearing from you soon!
Working in the travel industry has one major draw: the travel itself!
At the Inspiring Travel Company, we pride ourselves on first-hand knowledge of the hotels and destinations we sell. This means that a benefit of working at Inspiring Travel Company is that the Travel Specialists and all members of our sales team are sent on 'educational trips' several times a year.
These trips might involve two nights in Spain touring a variety of hotels or a longer stay in far-flung places like Thailand or Mauritius. Wherever you go you'll stay in the accommodation we sell to our clients so you can see what the 'ITC experience' is all about.
Though it is largely our sales and product teams that do the travelling, staff in the Concierge, Client Services and Marketing departments also get opportunities.
Whatever your job role, all members of staff who experience one of these trips are expected to return with detailed and insightful knowledge to share with the team.
Below are just a few accounts of travel from our staff team:
- Natalie Russell-Blackburn Perkins is an Account Manager for our elite travel service, Private Clients. Here's her account of a luxury cruise aboard the Regent Seven Seas Explorer.
- Indian Ocean Product Manager Zoe Saunders took a look at the sensational One&Only Le Saint Geran
- Digital Marketing specialist Sophie attended the opening of the brand new Nobu Marbella.
Want to know more? Here’s a few words from our CEO…
Where will your Career take you?
I believe in a simple equation: happy staff = a successful business and a great place to work. If you are the best at what you do and want to be surrounded by like-minded people, then the ITC Travel Group is for you!
Our team is passionate about travel and possesses incredible knowledge, which ensures that we can match each client to the perfect holiday created for the destination of their choice. Alongside experience in travel, and being well-travelled themselves, we look for people who will 'work hard, play hard'!
Travel is a crowded market but I firmly believe that by having the best team and working hard to deliver exceptional customer service, our future is very exciting and I am incredibly proud to be part of it.
My commitment is to create a working environment filled with career development paths that allow individuals to learn, grow, have fun and be the very best they can be; at work, and also hopefully in everyday life too.
I look forward to working with you,
Phil Aird-Mash
CEO - ITC Travel Group
