Reports to: Commercial Team Leader
Location: Chester
Hours of Work: Monday – Friday 09:00 – 17:30, 1 in 4 Saturdays (6hrs)

Job Purpose

As part of the Operations team you will be responsible for ensuring that hotel, transfers and any ancillary components are entered and maintained accurately and efficiently in ITC's reservations system, enabling maximum revenue protection & cost control for accurate and fast access across all departments maximising all opportunities to achieve targeted revenue and profit.

Key Job Responsibilities

  • Be able to read, understand and interpret a contract and its offers and inclusions in order to use the most efficient and accurate process to load into the Reservation System back office
  • To load and maintain contracted rates, allocations and special offers for ITC’s directly contracted hotels and ground handlers into the company’s reservations system
  • Support the Team Leader in carrying out an audit of loaded contracts and offers as required
  • Support internal departments with any Reservations System or system related queries
  • Support the Team Leader with regular quote checks to ensure accuracy of information loaded

How to Apply

If you possess the experience, attitude and passion to make a real difference to our business, then please complete and submit the application form, your CV, current remuneration package and a short summary of why you would like to work for the UK's leading luxury specialist to: 

Download the application form here.

Download the full job description here.

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