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01244 355 600

AVIATION SPECIALIST


Based at: Concorde House, Canal Street, Chester, CH1.

Reports to: Aviation Manager

 

Job Purpose: To issue scheduled airline tickets within a timely manner adhering to all contract rules, provide support with fare quotes, amendments and cancellations. To ensure all airline offers are highlighted to relevant departments and oversea Amadeus queues.

Achievement of daily ticketing working from queues.

  • Provide Fare quotes for complex itineraries
  • Monitor Airline fares and distribute appropriately
  • Daily reports for quality control.
  • Distribution of Amadeus queues.
  • Support the Sales Team with any Aviation queries.
  • Build relationships with key airline partners
  • Provide assistance to the Crisis Management team when required.
  • Support with any airline related customer service issues.

 

Skills required

Necessary

  • Previous ticketing experience
  • Numerically minded
  • Attention to detail
  • Working knowledge of Excel
  • Ability to work as part of a team

 Preferable

  • Knowledge of Amadeus or other GDS
  • Knowledge of CAT35
  • Knowledge of airlines and the travel industry
  • Previous Sales experience

 

Hours of Work

Full Time: Monday to Friday 0900 - 1730. One in four Saturdays on a rota 0900-1500.

 

How to Apply

If you enjoy working within a team and contributing to the team’s success, have an interest in the travel industry and you are enthusiastic with a commitment to developing existing and new skills then we would love to hear from you. Please complete and submit the application form, your CV, current remuneration package and a short summary of why you would like to work for the UK's leading luxury specialist to: paulahodkinson@itc-uk.com

Download the application form here.

 


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