Performance Coach


We are looking for an inspiring and motivational Performance Coach to join our team in Chester, who will be responsible for the implementation and delivery of a robust performance coaching programme in line with our service and sales KPI’s. This is a full-time role and will require flexibility to travel to our other sites to support our teams.

  • Do you have experience of implementing a performance coaching programme?
  • Are you flexible in your coaching style to suit everyone’s needs?
  • Would your coaching delivery be described as motivational and inspiring?
  • Are you dedicated to supporting individuals to improve their overall performance and achieve their goals?
  • Have you got strong communication and engagement skills?
  • Are you at your happiest when you see successes and people developing?
  • Are you personally motivated by delivering more than is asked of you and over achieving against KPI’s?
  • Do you have a consistent and methodical approach when measuring coaching effectiveness?
  • Would you describe yourself as someone who seeks to bring new ideas and methods into a business and take ownership for rolling them out?

Knowledge, Skills, Experience

  • Proven track record (at least 5 years) in successful selling and service
  • A coaching qualification
  • Can demonstrate competency in upselling, sales call model and relationship management
  • Self-awareness and competency
  • Ability to build relationships
  • Ability to use different learning techniques
  • Strong evaluation skills and ability to evaluate effectiveness of learning
  • Ability to coach and communicate at all levels

 Do you have

  • High energy and a positive outlook on life
  • Patience
  • Resilience
  • Ability to handle a situation calmly and without emotion
  • A high degree of common sense
  • A desire to deliver more than what is asked

 How to Apply

If you possess the experience, attitude and passion to make a real difference to our business, then please complete and submit the application form, your CV, current remuneration package and a short summary of why you would like to work for the UK's leading luxury specialist to: paulahodkinson@itc-uk.com

Download the application form here.