Air New Zealand

COVID-19: What to expect on board

From its inception as a regional ‘flying boat service’ in 1940, this airline has always been innovative and dedicated to promoting New Zealand, its culture and people, to travellers across the world. Constantly launching new international routes and forming alliances with other airlines, Air New Zealand aim to give their passengers access to a host of desirable international destinations, with their London to California route a particular favourite with ITC clients. Renowned for their stellar service, cabin crew are helpful and professional without losing that down to earth Kiwi touch which makes flying Air New Zealand such a pleasure.

Business Premier

Your Business Premier experience begins with fast-tracked check-in, where you can take advantage of the super-generous three-bag luggage allowance, and access to a host of facilities in the exclusive airport lounge. Onboard awaits a 22-inch wide leather armchair, which converts into a 6-foot 7.5 inch, lie-flat bed, complete with memory foam mattress, duvet and two full size pillows when you're ready for some sleep. You'll also find plenty of personal storage and a high-resolution 12.1 inch screen for optimum viewing of the vast in-flight entertainment choices. In-flight cuisine showcases the best in New Zealand produce, accompanied by an expertly chosen wine list. Options of a Fast Dine lighter meal for late departure and Sleep-in breakfast served just before landing are also on offer.

Premium Economy

This intermediate class really is something special, boasting the unique Premium Economy Spaceseat™*, with a 42-inch pitch and up-to-the-minute technological features including a 10.6 inch personal entertainment screen. The seat has been designed with a fixed shell so the passenger in front of yout won’t recline back into your space. You’ll also enjoy a little bean bag to rest your feet on!

Enjoy an innovative menu created by a consultant chef, served with complimentary New Zealand wines and order snacks and drinks whenever you like via your touch-screen. Add to this premium check-in at the airport and a very generous baggage allowance and you'll be thrilled with the standard of service in Premium Economy.

*Available on B777-300ER between London, Los Angeles and Auckland only.

Economy Class

The ergonomic design and 33-inch seat pitch in Economy Class make for a comfortable long-haul flight for every passenger. Onboard cuisine is modern and distinctively Kiwi, served with New Zealand wines or your choice of beverage. Personal 10.6-inch screens show blockbuster movies and boast a wide selection of music, allowing you to create your own play list for the journey and ready to enjoy from the moment you board. If you’re feeling a little peckish between meals you can order snacks and drinks on demand from your personal entertainment screen.

Economy Skycouch™

Passengers flying Economy can now choose to upgrade to the Economy Skycouch™ on selected flights. This trio of Economy seats can be booked by a couple wanting extra space, or a parent with restless children who knows they'll need a little more wiggle room on a long-haul flight. Flick up the leg rest to 90 degrees, push back the arm rests and you have a flexible, safe, flat surface for little ones to play on or a couch in the sky to laze and dose on. The seat comes complete with seat cover, blanket and two full sized pillows.

Family travel

Along with offering families a Skycouch™ upgrade at relatively modest rates, Air New Zealand offers a host of touches to keep the kids happy on a long-haul flight. Special children's menus offer appealing options and there’s a wide range of family friendly in-flight entertainment, with Kids Packs featuring the Jet Cadets characters provided.

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