Well, for those of you who don't know me, I'm ITC's Partnership Director, which in plain English means that I am responsible for all of our travel agent relationships across the UK.
I've been privileged to work for ITC for the last 11 years (with a little gap in the middle working for a 'competitor') and my role takes me the length and breadth of the UK meeting new and established accounts, which makes me very proud to be an ambassador for our business externally.
I love people - building, maintaining, developing and even sometimes recovering relationships. In this age of e-this - facebook-that and myspace-the other, I, and we as a business, place a high value around good old fashioned face-to-face relationships. In this crowded market, we realise that it's all about protecting your trust in us to deliver when the chips are down and we're actively investing in bringing on board more high calibre people to help drive those relationships to new heights. More than any other business, travel is about people and that's where I believe we shine brightly.
The travel agents we work with are genuinely friends of our business and we work together closely, in true partnership, through thick and thin.
Being part of a business like ours is something I don't take for granted and there really are times when I think 'I have the best job in the world'.
Why? Because I work with genuinely talented and passionate people. And here are two of them...