Paradisus Playa del Carmen La Esmeralda

Situated only 45 minutes from Cancun Airport and lying by the beautiful beach of Playa del Carmen, the Paradisus Playa del Carmen resort is home to both La Esmeralda, a family-friendly hotel, and La Perla, an adults only hotel. Accommodation areas are separate but the restaurants, bars and Spa are shared between the hotels.

La Esmeralda is a family-friendly resort with 512 lovely suites including 56 suites which allow guests to swim from the pool to their rooms. A highlight of La Esmeralda is the Family Concierge Service (at an additional cost) giving guests access to a private lounge with lovely facilities and special children’s added value treats such as; a children’s bathrobe, slippers, bathroom amenities, nightly treats, a beach kit gift, kids and teens activity menu and family activities such as swimming and classes. 

A shared facility within the Paradisus Playa del Carmen resort is the YHI Spa and health club- spread over 20,000 square feet and equipped with state-of-the-art gym machines, whirlpools, saunas, steam rooms and here guests can enjoy pampering treatments (at an additional cost). With an extensive selection of 14 restaurants and 8 bars, guests will find it hard to pick where to dine each evening! Highlights for families include: the Hydro Grill and Naos restaurant! Paradisus Playa del Carmen is within easy access of surrounding golf courses and sights of interest such as Akumal and Xel-Ha.


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All Inclusive
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Accommodation Options

Family Concierge Suites
Sleeps: 2 Adults , 2 Children
Family Concierge Suites
These suites give guests access to the lounge with private check in/out, complimentary internet access, all day assistance and a complimentary walkie-talkie. Children are additionally treated to a beach kit gift, kids and teens activity menu, family activities such as swimming, classes, a kids bathrobe, slippers and bathroom amenities in room, in-room activities menu, kids drinks in the mini bar, play station on request, kids pillows, nightly turndown with milk and cookies, bathrobes, slippers a...
One Bedroom Suite
Sleeps: 2 Adults , 3 Children
One Bedroom Suite
Spread over 646 square feet, these suites feature a private terrace with Jacuzzi, sensory tub and double rain shower, separate living room with sofa bed and kitchenette with dining area, free Wi-Fi and two televisions.
Luxury Junior Suites
Sleeps: 2 Adults , 2 Children
Luxury Junior Suites
All rooms are equipped with a 40 inch flat screen television, CD/DVD player, daily-stocked mini bar, coffee maker, air-conditioning, living area, 24 hour room service and iron. Spread over 517 square feet and equipped with a deluxe bathroom (tub and rain shower), Luxury Junior Suites feature a king or two doubles (on request at check-in only), safe, private terrace and free Wi-Fi. These suites are available in Resort View or for a supplement Ocean View or Swim Up Suites are available.

All Inclusive

  • Unlimited food and drinks (National and International Premium Spirits) from 12 restaurants and 8 bars
  • 24 hour room service
  • Use of the Beach Club
  • Fitness centre
  • Wi-Fi throughout the hotel
  • Non-motorised water sports
  • Aerobic activities
  • Daily living activities such as, tango lessons, wine tasting and sushi making



Naos- Naos serves international and lunch and dinner buffet and offers a show cooking area and freshly squeezed juice stand, Naos is perfect for a casual meal

Gabi Club- This club offers yummy seafood specialities at lunch and dinner! Kids are welcome until 9pm only

Vento- Enjoy Mediterranean cuisine at dinner in the outdoor terrace, private dining room or indoor air-conditioned restaurant.

Mole- Enjoy delicious Mexican cuisine in three locations at dinner time!

The Market- Perfect for salad and pizza, The Market becomes a late-night snack bar after 11pm when Naos shuts

Hydro Grill- This a la carte restaurant and swim up bar serves breakfast, all day snacks and dinner


Adult Only Restaurants

Hadar- Hadar serves international lunch and dinner buffet and offers a show cooking area and freshly squeezed juice stand

Fuego- This elegant gastro bar serves spicy ceviche and guests can dine in the private dining room, terrace or air-conditioned indoor area. 

Bana- Enjoy a delicious Japanese dinner with an adults-only sushi bar at Bana

The Grill- Perfect for a healthy salad, Pizza or Italian and Argentinean fusion grill cuisine, The Grill also becomes a late-night snack bar after 11pm when Hadar shuts

Sunset Grill- Situated in La Perla this is a lovely snack bar and grill

La Palapa Grill- This a la carte restaurant, indoor bar and swim up bar offers breakfast, lunch, all day snacks and dinner (Breakfast and lunch are exclusively for Royal Service clients only)

Passion by Martin Berasategui Restaurant- Open for dinner all year round, the 7 star Michelin Chef has created an enticing restaurant. Royal Serviceand/orFamily Concierge clients (adults only) are entitled to 1 dinner per 7 night stay. For guests without Royal Service and/or Family Concierge a fee is payable. Drinks are included at Mbar. Passion by MB is a great spot for wines and champagnes (at an additional cost)



Fuego Bar- Enjoy cocktails and music from 6-11pm!

M Bar Martini & Wine- Enjoy wines from the cellar and a special martini menu at Mbar. This is an adult-only bar.

Toji- Enjoy special sake mixology concoctions at Toji (For families until 8pm)

South Avenue Bar- Open from 9-2am, this bar has a covered and open-air area and is situated by the restaurants. This is an adult-only bar.

Blue Agave- Enjoy Tequila and Mezcal at this Mexican bar from 6-11pm! (Open for families too)

North Avenue Bar- Located outdoors and open from 9-2am, this bar is perfect for music and drinks! (Open for families too)

Swim-up Bar

Gabi Club Bar- Enjoy the ultimate chill-out bar

Restaurant opening times are to be used as a guide only and can vary throughout the year depending on resort occupancy levels.


The Paradisus Playa del Carmen La Esmeralda is a superior luxury all-inclusive resort. The Paradisus has two separate sections, one catering to adults only and La Esmeralda is family friendly. Situated only 45 minutes drive from Cancun and steps away from the famous 5th Avenue in Playa del Carmen, known for its shops, restaurants and bars.

The Paradisus Playa del Carmen La Esmeralda is ocean front and offers views Cozumel Island from its tropical setting. Comprising 512 elegant suites, a number of these interconnect which is a great benefit for families. This family-friendly resort offers unique Family Concierge Suites which offer the additional personalised service with a private lounge for check in and check out, all day assistance of a dedicated family concierge with complimentary walkie-talkies for instant communication, kids and teens activity menus, excursions, kids bathrobes and slippers, pillars and kids drinks in the mini-bar plus much more.

The Paradisus Playa del Carmen La Esmeralda is the Riviera Maya's finest all-inclusive family-friendly resort and ideally located to explore this adventure wonderland with day trips possible to Cozumel and the coral reefs, the Mayan ruins of Tulum and adventure parks including Xcaret, Xel-Ha and resort area of Akumal.

Family Concierge

The Family Concierge Suites feature personal service and the following additional benefits:-

  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area)
  • Private pool and Private beach area with valet service
  • Elegant VIP Lounge with private check in/out designed with children in mind and Internet access and an all-day snack buffet with premium drinks
  • "Welcome" Paradisus Kids Beach Kit
  • Complimentary walkie-talkie for constant contact with our attentive concierge staff
  • Special children's in-suite amenities including robes, slippers and kid size pillows
  • Kid size bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels)
  • "Bath time Fun" Jacuzzi® preparation
  • Bathrobes and slippers for parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for parents
  • Cookies and milk turn-down service
  • Customized mini bar with drinks and snacks just for kids
  • Daytime assistance of a Family Concierge
  • In-room Activities Menu
  • Exclusive family activities and excursions: swimming, classes, painting, massage lessons
  • PS2™, Xbox 360™ or Wii™ available in-room upon request (24 hour limit)
  • Kid's and Teen's activities menu 
  • La Palapa Grill – Exclusive Family Concierge restaurant with private indoor bar and swim-up bar; features casual dining plus an all-day snack selection*


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