With over 40 years' experience as a luxury tour operator, the ITC Travel Group is proud to offer you the very best in bespoke service and a truly inspirational and diverse collection of travel experiences from across our specialist brands.
Private Clients, our invitation-only travel club, has been created to provide access to a host of benefits that augment the core of what I and my team do; deliver truly personalised, round-the-clock service that’s ready whenever it’s needed.
I work around the clock to make sure my team have the very best connections in the business, to ensure each client experience is faultless. My outstanding team goes above and beyond to ensure each and every Private Clients travel experience surpasses expectations with our truly bespoke service.
What does this look like in practice? It starts with tailored service from your own personal Relationship Manager; aside from chauffeured transfers to the airport and exceptional service at the world’s most exclusive resorts, we’ll arrange access to off-limit events, and bring even the most unusual requests to life. Myself and my team take immense pride in the meticulous planning of each individual holiday we arrange, so whatever you wish for – the answer is yes!
Indeed, many of our clients tell us that they value our flexibility, whether that means securing a private jet to fly tomorrow, or making last-minute adjustments to a planned travel schedule. My promise to you is that we will never hide behind terms and conditions and will always do our utmost to deliver exactly what you want. My team members get to know each client personally, along with their likes and dislikes, so we can provide intuitive, tailored and utterly bespoke holidays around the world.
Created with you at the forefront of our minds, we can design the service level you require, specific to your needs. The Private Clients experience is all about personalisation – whatever your needs, wishes or whims, the Private Clients Relationship Managers work round the clock to fit the bill to perfection. As we like to say – “whatever the question, the answer is yes”.
Private Clients members have a selection of services that they benefit from, along with exclusive offers throughout the year at our featured hotels. We also have a calendar of events that we will share with you, tailored to your hobbies – just as a little ‘thank you for your loyalty’.
You may imagine service like ours comes at a premium; in fact, the opposite is true. Our longevity in the industry and long-established relationships with world-leading hotels, resorts and airlines means that we can make you a promise: you will never pay more with the Private Clients than if you booked your holiday yourself.
Natalie Russell-Blackburn Perkins
Head of Private Clients